The results are in after citizens provided their responses to a survey from the Alliance Police Department to guide them as they implement changes to provide better service to Alliance’s citizens.
The survey went out following a meeting of department members to define their mission and values, according to APD Chief Philip Lukens.
“It is our desire to serve our community by protecting all. This heart of service is carried out through our vision which is leadership through dedication of service. Our E.P.I.C. values guide our daily thoughts and actions. These values, excellence, professionalism, integrity, and compassion are at the core of our work product for our community,” Lukens wrote in the introduction to the survey.
The department worked to set three main goals: developing community partnership, preventing crime and disorder, and enhancing police “effectivity, efficiency and euphoria.” The survey was meant as a way for citizens to play an active role in shaping the future of the department.
Lukens explained the survey provides an important tool to help the Alliance Police Department develop plans to adjust to an ever-changing job.
“To ensure our department continues in the appropriate direction it is imperative that our policing strategy is purposeful, quantifiable, effective, concise, productive and trustworthy. As the Chief, I take all calls for service and strategies very serious. I will ensure our objectives are implemented and complete. I make it a practice to debrief calls, behaviors, and tendencies,” Lukens wrote in an introductory letter to the survey.
“As the Chief, I provide an environment where creativity is fostered and goals can be achieved. I recognize the changing job environment of law enforcement and continue to mentor our team in adjusting appropriately to contemporary policing trends. This provides tremendous opportunity for feedback, new ideas, and police innovation. We make mistakes, but take the time and opportunity to adjust and learn from them. Rest assured all mistakes are acknowledged and we purposefully correct them in the best interest of the community and department,” Lukens continued.
The survey addressed a number of issues from how connected officers are with the community to levels of satisfaction of interactions with local law enforcement. The full survey results may be found here.
Lukens noted that the department is working to develop a five-year master plan and that they are grateful for the input from the citizens.
“Our department is comprised of outstanding officers, dispatchers, volunteers and other staff who remain committed to our objectives. They are very diligent, productive, and eager to achieve. I am fortunate to have a team with self-inspired ambition and a heart for the community. Their efforts and direct impact this year are to be applauded. I am proud to lead some of the most competent, confident, and caring individuals in law enforcement. They truly live our mission of serving our community by protecting all. I pledge to you to work tirelessly ensuring we procure exceptional results. My desire is to be counted on without worry or second thought.”